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  Why Customer Engagement is Key to Your Success  
  How to Make Sure You Engage Your Customer and Give Them a Valued Experience  
  What Content Will Engage the Different Types of Consumer Audiences?  
  The Value of Likes and Shares in Engaging Your Customer  
  The KPIS and Customer Engagement Goals  
  Online Customer Engagement Means You Need Insight on Your Customers  
  How You Can Increase Customer Engagement Online  
  How to Improve Your Online Customer Engagement  
  How to Engage Your Customers With Holiday Marketing  
  How One Company Uses Viral Video to Engage Customers at Minimal Cost  
  Google Example of Brand Marketing That Engages Your Customers  
  Follow These 5 Tips to Test Whether You Are Successfully Engaging Your Customers  
  Focus on the Right Channel to Optimize Online Customer Engagement  
  Fixing the Gap Between Customer Needs and Delivery by Prioritizing Customer Satisfaction  
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  Discover the Video Content Your Competition is Using to Engage Customers  
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  How to Make Sure You Engage Your Customer and Give Them a Valued Experience  

Your customers are important to you. In fact, they are your business. So how do you make sure you engage your customer and give them a valued experience? Good question!

You need to layer your customer’s experience, but how do you do that? The best way is to build social objects that create a sense of community that operates like a hub. You have a center point and then everything flows out from there. This is a great way to re-affirm your brand relevance. Why?

There are two reasons. You connect consumers with other customers and create a deeper more meaningful experience on your brand and related subjects. In doing that, you are able to re-sell. Two powerful reasons! This hopefully helps to make it clearer for you.

A platform for sharing – One of the most powerful methods to stay valuable in the consumers eyes is to allow consumers to connect and share amongst themselves with other like minded people. This creates the ‘perfect storm,’ because like minded people are flocking together so you can deliver ongoing information and insight about your brand to one solid platform. Here discussion can take place and these people can share with others. You are directly engaging with your existing customers, which is so important and they enjoy a value added experience. Tons of discussion can go on here. A blog on your website is the perfect central point and from there it can branch out to social media networks that are relevant such as Twitter, Facebook, Google+, Tumblr, etc. You can post one new blog a week that will carry you through the week. Of course, more is better, but the point is this is what you can get away with. 

Interactive tools – Make use of the many interactive tools that are available to help make it easier to engage with your customers and potential customers. There are Q&A tools the help you make decisions, there are analytical tools that help you see where your audience is coming from and whether you are on target, there are tools that can … well the list goes on. Take advantage of any of the tools that can make your life easier. Google Analytics is a must.

Engaging with existing customers not only helps to keep them as an active customer, it helps you to learn more about this customer and how you can continue to offer them products/services under your brand.

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