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  The Value of Likes and Shares in Engaging Your Customer  
  The KPIS and Customer Engagement Goals  
  Online Customer Engagement Means You Need Insight on Your Customers  
  How You Can Increase Customer Engagement Online  
  How to Improve Your Online Customer Engagement  
  How to Engage Your Customers With Holiday Marketing  
  How One Company Uses Viral Video to Engage Customers at Minimal Cost  
  Google Example of Brand Marketing That Engages Your Customers  
  Follow These 5 Tips to Test Whether You Are Successfully Engaging Your Customers  
  Focus on the Right Channel to Optimize Online Customer Engagement  
  Fixing the Gap Between Customer Needs and Delivery by Prioritizing Customer Satisfaction  
  Does Your Content Need More Personality?  
  Discover the Video Content Your Competition is Using to Engage Customers  
  Creating Integrated a Communications Lifecycle that Engages Your Customer  
  ways you can use to improve your customer engagement.  
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  ways you can use to improve your customer engagement.  

Improving your online customer engagement is key to your overall success. Let’s look at 4 ways you can use to improve your customer engagement. 

Value Proposition
For the majority of ecommerce merchants or any store with a website, taking advantage of value proposition can be a useful tool to engage your customers. In fact, many of the experts believe it to be vital. Your website design will leave your visitors with an impression about your products and website. Web users don’t like to read unless they must, but that said, you need to make sure that you clearly state what your company stands for, your return policy, history of your products, and anything else that is valuable and important. Of course, value added content is important too, just make sure that it is written in an easy to read format and includes plenty of lists. 

Create a Product Video
Many businesses have found that adding product videos to their website gives them a boost in their conversion rate. What we know for all websites is that when you add video it creates a richer, more impactful product page that is going to engage and interest your customer much better than straight text. They say a picture is worth a thousand words and that has been proven true time and time again online. If you can’t create a product video than at least make sure that you add pictures that are relevant to what you are talking about.

Personal Customer Reviews 
Customer reviews are very powerful, which is why they are so popular. They can take many different forms but it seems the most powerful customer review has a picture of the face of the person making the review. So encourage your customers to post their pic when they write a review. 
Create New Categories
You want to make sure that you don’t confuse your visitors but you should still constantly tweak your categories and your filters to ensure that your visitors have the best possible navigation. The navigation on your website can engage your customer or have them hitting the back button in two seconds flat. So, make it user friendly. Also, add categories for special events or holidays that apply to your products or services. You might also add a sales page or a promotion category. Don’t be afraid to play a little here. It’s good to keep things alive.

These 4 things are sure to help you do a better job of engaging your customer, so why not plan on implementing them today?

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